Privacy Policy

1. Introduction

e People Solutions FZC ("we", "our", or "us") is incorporated in the Sharjah Research Technology and Innovation Park (SRTIP) Free Zone, United Arab Emirates. We are the parent entity of several digital brands including UAE Free Zone Finder, UAE Freezone Compare, IbaadU, Freezone Era, StartZone UAE, OmniDesk, and e People India.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit any of our websites or interact with our services. Please read this policy carefully. By accessing or using our sites, you agree to the terms set out here.

2. Information We Collect

We may collect information about you in the following ways:

• Contact form submissions: name, email address, phone number, and any message content you voluntarily provide.
• Automatically collected data: IP address, browser type, operating system, referring URLs, pages visited, and session duration via server logs and analytics tools.
• Cookies and tracking technologies: small files stored on your device to remember preferences and analyse site usage.
• Business enquiry data: company name, trade licence details, or other information provided when requesting business setup or consultancy services.

We do not knowingly collect personal information from children under the age of 13.

3. How We Use Your Information

We use collected information to:

• Respond to enquiries and provide the services or information you request.
• Process business setup and consultancy requests across our brands.
• Improve and optimise our websites and user experience.
• Send service-related communications and, where you have consented, marketing updates.
• Comply with applicable legal and regulatory obligations in the UAE and other jurisdictions where we operate.
• Prevent fraud and ensure the security of our platforms.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with:

• Service providers: hosting, analytics, email delivery, and CRM vendors who process data on our behalf under confidentiality obligations.
• Group companies: other entities within the e People Solutions FZC group, where necessary to provide the requested service.
• Legal authorities: when required by UAE law, court order, or to protect the rights and safety of our users or the public.
• Business transfers: in connection with any merger, acquisition, or sale of all or part of our assets, subject to confidentiality agreements.

5. Cookies

Our websites use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of some parts of our sites.

We use analytics tools (such as Google Analytics) that set their own cookies to collect aggregated, anonymised data about site usage. These third-party cookies are governed by the respective providers' privacy policies.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Contact form data is generally retained for up to 3 years unless a longer retention period is required by law.

7. Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@epeople.solutions.

9. Third-Party Links

Our websites contain links to our brand websites and to external third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Your continued use of our websites after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out:

• Company: e People Solutions FZC
• Address: Block C, VL02-120, SRTIP Business Centre, Sharjah, United Arab Emirates
• Email: info@epeople.solutions
• Phone: +971 4832 2427